On The Awakening Journey
Please review our Booking Rules before checkout. "PayPal accepted for non-Taiwan accounts only."

Privacy Policy

Last updated: September 12, 2026

Company/Entity Name: A Field of Rain Lilies Company

1. Scope of Application

This policy applies to the On The Awakening Journey website (hereinafter referred to as "this website") and all services provided by this website. This policy applies when you browse this website, place an order, book a session, or contact us through social media and messaging apps. This website is the data controller responsible for your personal data.

2. When do we collect your information?

  • When you place an order or book a session on this website.
  • When you make an inquiry or appointment with us via Facebook, Instagram, LINE, WhatsApp or other social media and communication methods.
  • When you subscribe to our newsletter.
  • When you browse this site, the host will automatically record the connection information.

3. What information do we collect?

  • Ordering and Booking: Name, email, phone number, country, remarks, order details, payment method, and the time and version of the booking rules you agree to.
  • Social Media and Messaging Contact: Names, nicknames, social media accounts, and related information shared in conversations when contacting or interacting through platforms such as Facebook, Instagram, LINE, and WhatsApp.
  • Newsletter Subscription: Email address.
  • Browsing the Website: The IP address of the connection, the type of browser, and the browsing time (host record).

This website will not ask you for your credit card number. When paying by card, the card information is processed directly by the payment service provider; this website neither handles nor retains the card number. If you do not provide the name, email address, and phone number required for placing your order, we will be unable to complete your order or arrange services.

4. How do we use your information?

  • Processing orders and scheduling courses and individual sessions.
  • Responding to your inquiries and providing consultation and contact services via email, Facebook, Instagram, LINE or WhatsApp.
  • Sending notifications for orders, payments, and courses.
  • Sending our newsletter (only to those who have actively subscribed; every email includes an unsubscribe link).
  • Maintaining website security and troubleshooting.

We will not use your information for purposes other than those stated above.

5. Where is the data stored?

This website is hosted in Kuala Lumpur, Malaysia, and is provided by Hostinger. Databases are regularly backed up to a secure cloud backup service.

6. Which third parties may have access to your data?

In order to provide services, the following categories of service providers may access some of your data to a necessary extent (the server may be located in a country outside of Taiwan, involving cross-border data transfer):

  • Payment service providers (such as PayPal, ECPay): Used for processing payment amount, payment method, and transaction verification.
  • Social media and messaging apps (such as Facebook, Instagram, LINE, WhatsApp): Used for social media interaction, customer service, and contacting you about your sessions.
  • Newsletters and marketing tools (such as Brevo): Used for sending notification emails and newsletters (name and email address only).
  • Online meeting and calendar tools (such as Zoom, Google Calendar): Used for scheduling courses, meetings, and providing services.
  • Website infrastructure and tools (such as Google Fonts, YouTube embedded videos): Used for normal website display and content playback, and only generates necessary connection IP records.

We only select service providers with appropriate data protection measures. Except for the service categories mentioned above and legal requirements, we will not provide your information to anyone.

7. We do not sell your information.

This website will not sell, rent, or share your personal data with any third party for advertising or marketing purposes.

8. Cookie

This site uses only two essential cookies: one to maintain your activity on the site, and one to prevent forms from being forged. This site does not install any advertising or behavior tracking tools, therefore your additional consent is not required. If traffic analysis tools are installed in the future, this site will add a consent option and update this section accordingly.

9. Your Rights

You may request at any time to:

  • Access or view the personal data we hold about you.
  • Correct inaccurate information.
  • Delete your data (except for accounting records that must be retained by law).
  • Stop receiving the newsletter.

Please contact us via customer service email, and we will reply and process your request within 3 business days.

10. Rights of EU and UK residents

If you are located in the EU or the UK, in addition to the rights mentioned above, you are entitled to the rights granted by the General Data Protection Regulation (GDPR), including the right to restrict processing, data portability, objection to processing, and the right to appeal to the data protection authority in your country. Our legal basis for processing your data is the performance of our service contract with you and your express consent when we send you newsletters.

11. Rights of California Residents

If you are a California resident, you have the right to know what information we collect, to request its removal, and not to be discriminated against for exercising your rights. This site neither sells nor shares your personal data.

12. Minors

This website's services are intended for adults. If you are under 18 years of age, please use this service with the consent of your parent or guardian.

13. Policy Updates

When this policy is revised, the last-updated date on this page will be updated. Significant changes will be announced on the website homepage.

14. Contact Us

For any questions regarding this policy, please contact us via customer service email: jenchieh.hsu0@gmail.com